Robohep 6 Deactivation

Forum|Forum|18 years ago
December 20, 2007
4 replies
263 views

Hoping someone can help me here............

I am using Robohelp 6 and want to install it on a new laptop I just receeived. Before i can install it, it says I must Deactivate the copy on my old machine by selecting Deactivate from the Help Menu. The problem is when I go to the Help menu there is no option available to deactivate it.

Does anyone know how to deactivate the product or at least a way round so that I can install the software on my laptop.

Thanks in advance.

David

This topic has been closed for replies.

D

davy_irvineAuthor

Participant

My apologies.......problem sorted!

Some other numpty had installed it on his machine and never let me know.......he deactivated and uninstalled his copy and I was able to activate mine.

Peter Grainge

Community Expert

Activation is also greyed out?

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D

davy_irvineAuthor

Participant

Sorry should have been a bit clearer......... it does say Transfer Activation, but it is greyed out and no matter what i try I can't get it to become available.

Peter Grainge

Community Expert

It reads Transfer Activation on my machine.

If you have only installed RH6 on your desktop and not on any other PC, you can also install it legally on your laptop without transferring the activation.

You are allowed to install it on two PCs as long as the copies of RH are not in simultaneous use.

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