Roboscreen capture cannot be not synced with Robohelp project

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Hello! Recently I had uninstalled and reinstalled Robohelp 2017. Now when I try to edit an image using "Edit with Roboscreen capture" option, Roboscreen capture does not respond. But when I directly open the application and make changes in it, it does reflect in Robohelp project. How can I fix this?

Thank you..

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Peter GraingeCorrect answer

Community Expert

Not sure but I suspect that the original install was both RoboHelp and RSC and you only uninstalled RoboHelp. Uninstall again and then check if RSC uninstalled. If it did not, uninstall that as well and then try again.

Beyond that I don't know. Try techcomm@adobe.com

www.grainge.org

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Peter Grainge

Correct answer

Community Expert

Not sure but I suspect that the original install was both RoboHelp and RSC and you only uninstalled RoboHelp. Uninstall again and then check if RSC uninstalled. If it did not, uninstall that as well and then try again.

Beyond that I don't know. Try techcomm@adobe.com

www.grainge.org

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Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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