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Anonymous
January 20, 2020
Answered

Roboscreen capture cannot be not synced with Robohelp project

  • January 20, 2020
  • 1 reply
  • 284 views

Hello! Recently I had uninstalled and reinstalled Robohelp 2017. Now when I try to edit an image using "Edit with Roboscreen capture" option, Roboscreen capture does not respond. But when I directly open the application and make changes in it, it does reflect in Robohelp project. How can I fix this?

Thank you..

This topic has been closed for replies.
Correct answer Peter Grainge

Not sure but I suspect that the original install was both RoboHelp and RSC and you only uninstalled RoboHelp. Uninstall again and then check if RSC uninstalled. If it did not, uninstall that as well and then try again.

 

Beyond that I don't know. Try techcomm@adobe.com

www.grainge.org

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
January 20, 2020

Not sure but I suspect that the original install was both RoboHelp and RSC and you only uninstalled RoboHelp. Uninstall again and then check if RSC uninstalled. If it did not, uninstall that as well and then try again.

 

Beyond that I don't know. Try techcomm@adobe.com

www.grainge.org

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