Skip to main content
floriand78208700
Participant
Dec 11, 2017 4:45 PM UTC
Answered

Roboscreen Capture doesn't work anymore ?

Hello,

We had to delete entirely Robohelp and to reinstall it. We deleted it from the Creative Commons window by pressing the Desintall button. Now, RoboScreen Capture doesn’t work at all. A window displaying Error in launching RoboScreen Capture appears.

What can I do to fix this?

Thanks.

This topic is closed to new replies. Start a new post to keep the conversation going.
Captiv8r
Captiv8rCorrect answer
Legend
Dec 11, 2017 6:09 PM UTC

Hi there

Likely it is still there and will still work. It's just a matter of finding the darn thing.

If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.

And if you go up one folder level, you should see a folder named RoboScreenCapture.

Inside that folder you should find the file named RoboScreenCapture.exe

Cheers... Rick

View reply

3 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Dec 11, 2017 5:49 PM UTC

Egh?

Creative Commons window?

Guessing this is linked to your other post.

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Captiv8r
Captiv8rCorrect answer
Legend
Dec 11, 2017 6:09 PM UTC

Hi there

Likely it is still there and will still work. It's just a matter of finding the darn thing.

If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.

And if you go up one folder level, you should see a folder named RoboScreenCapture.

Inside that folder you should find the file named RoboScreenCapture.exe

Cheers... Rick

Translate
    johnvarvatsis
    johnvarvatsis
    Inspiring
    Nov 29, 2019 8:14 AM UTC

    Hi

     

    I'd just like to add, the same thing happened to me recently. After re-installing Robohelp 2017 and experiencing the same problem, I installed updates and after re-starting RoboHelp, RoboScreen Capture worked just fine 🙂  

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices