Running CHM File on Windows Vista

Forum|Forum|19 years ago
February 7, 2007
2 replies
299 views

I just tried running my compiled CHM help files and get the following message: "Access violation at address 00000000. Read of address 00000000." Does anyone know why I am getting this error? The chm files were created using RoboHelp HTML.

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RoboColum_n_

Legend

Do you have access to another Vista PC that you can test your CHMs on?

Captiv8r

Legend

Hi dpayne608

One thing you can try is to download and install the HTML Help Workshop (HHW) and just compile your project using it. Then see if the project exhibits issues. If not, you know RoboHelp is doing something funky with the code. Maybe even it's because of the HHActiveX.DLL file involved.

If you still see issues, I'd create a very basic and small project. Then see if it works without Vista quibbling.

Not sure if I've offered any real help here. But maybe it wil spawn an idea or two.

Cheers... Rick

D

dpayne608Author

Participant

I actually tried 3 diiferent CHM files (one which is very basic) that are now working on Windows XP but all 3 receive the same error message when running on Vista.

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