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Known Participant
Jun 4, 2015 3:25 PM UTC
Answered

Script error being displayed when viewing the topic from WYSIWYG.

I am using RH10 and have the latest patches applied. On one project I am getting a script error message that is displayed when I try to view any topic from the WYSIWYG editor. If I create a new topic within the project I still get the message.

I don't get the message when I try from another project.

It looks like there is a problem with ehlpdhtm.js   ???

Any thoughts or ideas as to what to do to try and resolve this?.

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Peter Grainge
Peter GraingeCorrect answer
Community Expert
Jun 10, 2015 7:52 AM UTC

I get the same script error whenever I try doing a preview of the topic too; so I tried the Update DHTML thing you suggested & it had no effect.


The answer was to close Rh, delete the ehlpdhtm.js file and reopen Rh. That created a new js file that did not give the problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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8 replies

Captiv8r
Legend
Jun 4, 2015 3:44 PM UTC

Hi there

Perhaps click Tools > Update DHTML Effects in Topics and see if that causes it to resolve.

Cheers... Rick

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Jeff_Coatsworth
Community Expert
Community Expert
Jun 4, 2015 3:52 PM UTC

Sorry Rick – that has no effect on the warning

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Captiv8r
Legend
Jun 4, 2015 6:45 PM UTC

Just curious. You know this because the OP reported it? Or how?

Cheers... Rick

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Jeff_Coatsworth
Community Expert
Community Expert
Jun 4, 2015 3:37 PM UTC

That’s normal – it’s your browser freaking out at a local file’s JS trying to run – just ignore it & say Yes.

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