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bronxguys02
bronxguys02
Known Participant
August 25, 2022
Question

Script error in RH2019 Classic Update 14

  • August 25, 2022
  • 2 replies
  • 260 views

I took a .chm project that was created and updated in RH9 (to which I no longer have access, thank goodness) and was going to convert it to RH2020, because that is what I use for all the other help. I read that I should go through RH19, so I downloaded Update 14 of RH2019. Opening the .chm that generates produced a script error on each page that I try to open. Reading other users' questions in this forum leads me to believe that the answer is to download Update 12 instead of Update 14. Is that correct? Any other option? Thanks.

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    2 replies

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    August 29, 2022

    I just did a test with a project upgraded to RH2019 Classic a while ago and I'm not getting an error. Does it still happen if you move the chm to a short path without any spaces or fullstops (e.g. c:\test\pro.chm)? Does it happen as soon as you open the chm or only after you start clicking around? Has the js file been added as a baggage file to your project?

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    August 25, 2022

    Frankly, you don't care about creating output when "step-updating" - it's more that the project files go from RH9 - RH2019 Classic - RH2019 New UI - RH2020 cleanly.

    bronxguys02
    bronxguys02Author
    Known Participant
    August 25, 2022
    I was going to stop at RH2019, because the files are so old. Guess I’ll just keep going. Thanks!
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