Search does not function well when 'Show results that include all search words' is selected

Forum|Forum|12 years ago
November 7, 2013
3 replies
553 views

Hi,

I am using RoboHelp 10 and have generated output in HTML5 format. Everything works fine as expected including Search.

However, in some cases when i select the check box 'Show results that include all search words'. Search does not provide me the results.

We are typing the exact string present in TOC and still displays that there are no search results.

Please find screenshot attached. Is there any limitation that the string should contain only limited No. of characters?

Thanks in advance!

Santosh.

This topic has been closed for replies.

Dimitri Desmyter

Participant

I have noticed similar behaviour with webhelp pro output from Robohelp 10.

Actually, the behaviour is that when you include certain prepositions (of, about, ...) or articles (a, the, an) in your search, there are no results.

Only when you remove those trigger words from your search, results suddenly appear. Other work arounds are to place your search between quotes or clear the Show results that include all search words check box.

However, no idea why this happens. I would be grateful for a solution (or an explanation).

surbhi_maheshwari9120543

Inspiring

This is happening due to the stop list in robohelp project settings. These words like if, of , about etc are present in the default list. Whenever search is done with option "show results that include all search words", if any word is present in stop list then no search results are shown.

And that is the reason why you are not able to search.

You have two options either to remove these words from the searched string or from the stop list.

Stop list is present at File>>Project Settings>>advanced>>stop list.

In stop list you can add the words which you don't want to be searched in the final output.

Hope it helps.

Thanks,