Search is not working in webhelp created with Robohelp 2015 and IE 10

Forum|Forum|9 years ago
December 15, 2016
1 reply
476 views

This was a problem in earlier versions of Robohelp, and is a problem again in RH 2015. I have applied the latest patches. I am running RH 2015 on Windows 7. Is there a patch available?

Steps to recreate:

1) Login to the application.

2) Access Help

3) Click on Search icon in Help

4) Type any phrase and click search icon

5) Notice with IE10 it is showing 'No Topics Found', but the same search returns result with IE11 and Chrome

Expected result: Help document Search works in IE10

HTML

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

What point version of RH2015 are you running? That will help figure out if you're up to date. If you are & it's still not working, sub,it a bug report with a sample project that fails in IE10.

SusanD123456Author

Participating Frequently

It is 12.0.4.460. I will submit a ticket this is an issue for our largest client.

SusanD123456Author

Participating Frequently

Per Adobe support for : Robohelp 2015 is not tested/certified with IE 10.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded