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Known Participant
March 10, 2011
Question

Search no longer functioning - Robohelp 8

  • March 10, 2011
  • 1 reply
  • 943 views

We've been publishing with Robohelp 8 HTML into WebHelp for more than a year, and on my last publish, it looks like search has stopped functioning. If I search for anything, no topics are returned.

It appears my publish settings are the same and the correct index is being used. Anyone have an idea what would cause this? I have no idea where to even start looking to figure out what's wrong.

Thanks!

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1 reply

RoboColum_n_
Legend
March 11, 2011

Does the search function inside the generated help? If so, it must be a server related issue. Try publishing to a different location if that is possible.


  The RoboColum(n)   @robocolumn   Colum McAndrew
KJoyMcKAuthor
Known Participant
March 11, 2011

Yes, it does appear to be functioning locally. I will speak to my developer about a new location and see if that's possible. I'll let you know what happens!

Thanks for the help.

Peter Grainge
Community Expert
Community Expert
June 28, 2011

Can you tell us what the problem was please? Helps others with the same problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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