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Known Participant
October 15, 2018
Question

Search no longer works after server move

  • October 15, 2018
  • 1 reply
  • 506 views

I have a new server I am publishing my KB's to. All the KBs are viewable, but the search function does not work.

It still points to the old server. How do I update that? I haven't been able to find a way to do this. Thanks as always!

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
October 15, 2018

What output are you creating? Does the search work when looking at the output locally?

AnahidMAAuthor
Known Participant
October 15, 2018

It works fine locally. It's from the server only.

I use WebHelp (Primary Layout). We've never switched the server it is published to before, but now if I click on Search, it tries to go to the old URL and search. There must be something which specifies where the search should look, but I can't find it. There is nothing in IIS other than assigning the URL to the website.

Jeff_Coatsworth
Community Expert
Community Expert
October 15, 2018

How is this "search" launched? Is it the RH search tool that comes with your output or is some other product?