Search stopped working in AIR

Forum|Forum|16 years ago
October 28, 2009
9 replies
1532 views

Hello,

It's me again. Sorry, but I am still poking around with RH 8 and AIR and trying to learn everything. I just inserted a second pdf into my project and installed the AIR output. However, the search is no longer working (was working before this pdf was embedded). I read around in this forum and found the following thread (http://forums.adobe.com/message/2284312#2284312). It indicated that the problem was with an error in the person's pdf file. How in the world did they find this error? I'm not sure how to check a pdf to make sure it is okay. Is this the reason people think the search stopped working for me as well?

Thanks again for the great help.

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A

Anonymous

I just removed the 2nd pdf file and now the search is working again. So it is definitely something wrong with that pdf. Does anyone know what would be wrong with the pdf that AIR search doesn't like or a way to check for what is wrong? The pdf views fine with no errors. Thanks.

Captiv8r

Legend

Hi there

Unfortunately the AIR output is something reasonably new to all of us. As a result, there really isn't a good base of knowledge out there with regards to it. So in one sense, you are somewhat navigating uncharted territory. Many of us have no clue what to suggest. When issues have emerged, largely it's been the Adobe RoboHelp Engineers that have provided the solutions.

In your case, it might be that the PDF you were adding has issues. Or, it could be something as simple as the AIR output only allowing ONE PDF to be inserted. I would think that would be easy to sort. Try removing the PDF where search is working. Add the other and compile. Does search break or continue to work?

If it breaks, likely it's got something to do with the PDF.

If it continues to work, likely it's got something to do with AIR not liking multiple PDFs.

If you don't mind, I'm going to move the posts that are AIR related into the AIRHelp forum category.

Cheers... Rick

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Peter Grainge

Community Expert

One possibility. There is a problem in RoboHelp 8 importing PDFs that have been created in recent versions of Acrobat. If you generate a PDF of the same source document using another PDF writer, it will import. I wonder if that could be relevant? Were your PDFs created using a recent version and could you recreate them in something else?

See www.grainge.org for RoboHelp and Authoring tips

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