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shannonmk
shannonmk
Inspiring
August 23, 2016
Answered

search tab not sorting correctly

  • August 23, 2016
  • 3 replies
  • 481 views

My topic titles are not sorting correctly in the Search Tab.  I've included a screen shot, so you can understand.  What controls the sort here?

The topic title matches the H1 header inside the topic.  Wth?

Shannon

This topic has been closed for replies.
Correct answer shannonmk

I finally figured it out!  The problem is corrected by removing the "&#160;" in the <Title> header in HTML. I replaced with a space.

See yellow highlight below. 

3 replies

shannonmk
shannonmkAuthorCorrect answer
Inspiring
August 29, 2016

I finally figured it out!  The problem is corrected by removing the "&#160;" in the <Title> header in HTML. I replaced with a space.

See yellow highlight below. 

shannonmk
shannonmkAuthor
Inspiring
August 24, 2016

Is there a way to delete and regenerate a new Index?  Maybe delete a file?

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 24, 2016

Why delete the index. The search is the problem. Different things.

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Captiv8r
Captiv8r
Legend
August 23, 2016

Hi there

To the best of my knowledge, this is all controlled by the HTML Help Viewer. And that's totally in Microsoft's realm. Aside from changing the Topic Titles, I'm unaware of any way to influence the way the search results would work.

Grasping at straws here I'm wondering which version of the HTML Help Viewer you are using. 32 or 64 bit. Wondering if one sorts correctly while the other has issues?

Cheers... Rick

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 24, 2016

I just notice the results seem to be in two alphabetical lists, rather than some random order. Also the search is on Billing Reports (plural) rather than Billing Report (singular) as shown in the results.

Could this be merged CHMs or something that would be explained by the structure of the project, the TOC or suchlike?

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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