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shannonmk
Inspiring
Aug 23, 2016 9:59 PM UTC
Answered

search tab not sorting correctly

My topic titles are not sorting correctly in the Search Tab.  I've included a screen shot, so you can understand.  What controls the sort here?

The topic title matches the H1 header inside the topic.  Wth?

Shannon

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shannonmk
shannonmkCorrect answer
Inspiring
Aug 29, 2016 7:11 PM UTC

I finally figured it out!  The problem is corrected by removing the "&#160;" in the <Title> header in HTML. I replaced with a space.

See yellow highlight below. 

5 replies

shannonmk
shannonmkAuthorCorrect answer
Inspiring
Aug 29, 2016 7:11 PM UTC

I finally figured it out!  The problem is corrected by removing the "&#160;" in the <Title> header in HTML. I replaced with a space.

See yellow highlight below. 

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shannonmk
shannonmkAuthor
Inspiring
Aug 24, 2016 2:22 PM UTC

Is there a way to delete and regenerate a new Index?  Maybe delete a file?

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Peter Grainge
Community Expert
Community Expert
Aug 24, 2016 3:11 PM UTC

Why delete the index. The search is the problem. Different things.

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Captiv8r
Legend
Aug 23, 2016 10:34 PM UTC

Hi there

To the best of my knowledge, this is all controlled by the HTML Help Viewer. And that's totally in Microsoft's realm. Aside from changing the Topic Titles, I'm unaware of any way to influence the way the search results would work.

Grasping at straws here I'm wondering which version of the HTML Help Viewer you are using. 32 or 64 bit. Wondering if one sorts correctly while the other has issues?

Cheers... Rick

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Peter Grainge
Community Expert
Community Expert
Aug 24, 2016 8:37 AM UTC

I just notice the results seem to be in two alphabetical lists, rather than some random order. Also the search is on Billing Reports (plural) rather than Billing Report (singular) as shown in the results.

Could this be merged CHMs or something that would be explained by the structure of the project, the TOC or suchlike?


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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