Seeking Advice on Collaborating with SharePoint - "Request pending" Issue

Question

Hello,I'm reaching out to seek some advice regarding an issue I'm encountering while trying to collaborate with SharePoint using RoboHelp.I've followed all the necessary steps as outlined in the RoboHelp and SharePoint documentation, including setting up the SharePoint connection, configuring the necessary permissions, and ensuring that all settings align correctly. Despite this, whenever I attempt to connect, I keep receiving a "Request pending" screen, and it never successfully connects.Are there any additional steps or configurations that I'm missing?

Peter Grainge · Answer

There aren't too many people who support the forum with Sharepoint answers. If nobody responds I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

When you do find the answer, please come back and post it in this forum to help the next person who hits this.

I assume you have spoken to your SharePoint admin.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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