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RobertDesprez
Participating Frequently
July 15, 2014
Question

Settings for Native Mobile App

  • July 15, 2014
  • 2 replies
  • 431 views

I'm using RoboHelp 11 to generate a native mobile app for Android.

In the Generate Native Mobile App dialog box, I've downloaded PhoneGap, Android SDK, JDK, and Apache Ant. I've then used paths that I think would work. Here's a screen shot:

When I attempt to generate the file, I see an error (below).

Can you please recommend the exact path? I've looked at your documentation(Adobe RoboHelp 11 * Generate a native mobile app) and Tom Aldous's YouTube video (How To Create Android App From Your Training and Technical Manuals - YouTube). Does it matter where I download the files? Is RoboHelp 11 just compatible with certain versions of these downloads?

This topic has been closed for replies.

2 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 15, 2014

@Robert I am working with someone else who is having problems. I produced some instructions for Rh10 that got things working for myself and others. The difference between 10 and 11 is that 10 required some system variables to be set whereas 11 sets the necessary paths when generating the app. Thus it is likely your problems are related to the various installations. Given where you have located them, it is not possible for me to read them. I put each app (except Java) directly off the C drive.

To the best of my knowledge, the only app that is version specific is PhoneGap which must be 2.9.0 and that is what you have.

First try moving the apps and generating outside your profile. This is my setup from 10 but 11 is the same as far as this part is concerned.

See where that gets you.

@Rick Apps are great for Knowledge Bases. As far as OLH is concerned, there are some usability issues if people don't know how to switch between apps.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r
Captiv8r
Legend
July 15, 2014

Hi Robert

Apologies, as I don't have any solution to offer here. I'm posting to ask what you will hope to achieve with this assuming it were to work just dandy. Admittedly, I'm struggling to wrap my mind around this brave new world of creating content that is to be consumed on tiny screens.

So if you have the time and are willing, I'd love to know more about what RoboHelp could be used for if one took the content and created an app out of it.

Cheers... Rick

R
RobertDesprezAuthor
Participating Frequently
July 15, 2014

Hi Rick,

I'm looking at creating an app because my client may need some form of user assistance in remote areas without Internet connectivity. If the app could be downloaded before the client goes to a remote location, this might be a solution. Another solution would be to create an EPUB or PDF file.

Robert

Captiv8r
Captiv8r
Legend
July 15, 2014

Thanks Robert. Most helpful!

User assistance is generally linked to another application. I'm guessing that there is a companion application that doesn't rely on network connectivity?

Hmmm, making me wonder if CSH is possible if the help is an installable app...

Cheers... Rick

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