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adamm45990798
Known Participant
July 17, 2020
Answered

Share for Review not working

  • July 17, 2020
  • 12 replies
  • 5151 views

Hi all,

 

I'm having an untold number of problems with RH2020 - and had just as many problems with RH2019.

 

Has anyone had any issues with getting Share for Review to work? After looking at Peter's guidance, I notice my 'Share' box is lacking options. When I try to start the review session, it says 'Unable to start sharing':

 

 

    This topic has been closed for replies.
    Correct answer Amitojsingh

    Just checking to see if you have "Creative cloud for Desktop App installed" and did you sign in using the same user as RH ?

     

    thanks

    Amitoj SIngh

     

    12 replies

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    A
    adamm45990798Author
    Known Participant
    July 17, 2020

    Thanks as always Peter.

     

    I have, then get 'Unable to start sharing'. I've contacted technical support as well.

    A
    Adobe Employee
    AmitojsinghCorrect answer
    Adobe Employee
    July 17, 2020

    Just checking to see if you have "Creative cloud for Desktop App installed" and did you sign in using the same user as RH ?

     

    thanks

    Amitoj SIngh

     

    A
    adamm45990798Author
    Known Participant
    July 17, 2020

    I don't! I'll install it now!

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 17, 2020

    Have you clicked the Create button? That's when you see the other options.

     

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