Shared review document loses CSS formatting and images

Forum|Forum|3 years ago
January 4, 2023
11 replies
1117 views

When I share a topic for review in RH2020, the review document it creates has no CSS formatting, and all the image links are broken. Any ideas for resolving this? I'm a noob here.

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Correct answer JohnStonecypher

I found the solution! I moved my project files from a network drive to a folder in my C:\ drive, and the review formatting started working right.

I heard elsewhere that it causes various problems when filenames and locations have a period in them, and my network drive was masked with a domain name that had a period in it. So I tried moving files to C, and this problem cleared up, and everything started working a lot faster. Woot!

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Peter Grainge

Community Expert

This is an easy to follow guide on the process. Check that out to see if you can find out where you are going wrong.

RH2020 Project Reviews (grainge.org)

Post back either way. Tell us where you went wrong as that will help others or tell us the issue remains.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

JohnStonecypherAuthor

Inspiring

I've double-checked each step against those instructions, and it matches what I've done. I create the review, select topics, click Share, and set access to Public.

I click the link to see what it looks like, and the document I see has lost all CSS formatting and the image link is broken:

Any more ideas?

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