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A
AlyMey
Known Participant
June 2, 2008
Question

shed link to popup not working

  • June 2, 2008
  • 1 reply
  • 2796 views
When I create a shed and then link a part of the shed to another topic, the link does not save. Instead it becomes a macro link with a letter of the alphabet.
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1 reply

A
AlyMeyAuthor
Known Participant
October 9, 2009

To clarify further what I am doing...

I am creating a shed graphic from a bitmap image file using the Help Image icon.

I would resize the bitmap to be 180 pixels wide.

Then in RoboHelp for Word 8.0, I would open a topic

In a topic..

I would click on the Help Image icon

Select the bitmap from the File Name list.

Click the Shed button on the right.

Drag my mouse across the image in the Image Workshop area to select the entire image

Select an Action Type of HTML Jump

In the URL area, I would type a web address where a larger version of the bitmap (as a gif) was posted.

Click OK

Save the image using the Save button

Close out of the screen.

Then I would publish my help in a Web Help version.

I posted my help online.

It used to work this way:

You would click on the shed graphic in an online help topic, and the larger posted gif would appear.

This can be seen on [link removed - demonstrated a graphic with a link to a topic]

Now when I follow this process, the smaller image does not link to the larger image.  I investigated and found that the HTML link had changed to a Action Type of Macro.  When published, the smaller image, then obviously does not link to the larger image.

This was a problem with RoboHelp 7.0, but the fix corrected this problem.

Is Adobe working to correct this problem again?

imagineimage1
imagineimage1
Known Participant
November 12, 2009

It would appear that the feature of a shed hotspot graphic in RH 8 for Word outputting to Webhelp is not functioning and if I discover a reason why other than a break in RH v 8 itself I'll update this post; otherwise it looks to me like the hotspot graphic is NOT working; however, here's a bizarre twist: when I create a button graphic, it does work.e.g. put your graphic in as a button; the entire graphic is clickable as opposed to small region of it, but it does work.  This is still not acceptable however.  I posted a bug to Adobe but have no idea if they will respond.

A
AlyMeyAuthor
Known Participant
November 12, 2009

Tech Services,

If this works, and I have not tried it yet, that will an adequate solution, although I would like it to work as before eventually. Thank you for your resolution to that problem.

There is, however, an additional problem associated with my original bug that will not be corrected by this solution. I tried the method that was listed on post http://forums.adobe.com/thread/92958?tstart=0 but the solution will not work for this procedure.

I have posted the associated item on the forum. The URL for my post is

http://forums.adobe.com/thread/522651

Could you please look into this related issue. Please contact me back with a Case # for this associated item.

Thank you very much.

Alycia

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