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Known Participant
September 25, 2023
Question

Shifting TOC in HTML Rosponsive Output - 2020

  • September 25, 2023
  • 5 replies
  • 533 views

Hi,

 

I did a HTML reponsive output in Robohelp 2020. Everything looks fine in Robohelp and the output. But when publish the output's top folder in that section is missing two topics. And then from there on down, the groups of topics moved up one folder so they are under the wrong folder all the way down that section.

 

Any ideas on why this may be happening? Another problem I have is that I don't know how to view what might have a conditional tag. I thought maybe this might be blocking a header in the output or something.

 

Thanks,

 

Julianna

    This topic has been closed for replies.

    5 replies

    Community Expert
    October 2, 2023

    A messed up TOC is typical of server caching. This appears to be caused because the TOC actually lives in js files, which are typically considered static files and are thus cached for long periods.

     

    If you can get the web server admin to set the max-age on the whxdata folder only to a short period that will minimise the issue. 

    Known Participant
    September 25, 2023

    I ran it though the process for the 3rd time and it is showing up correctly now. I suppose we'll never know what happened.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 25, 2023

    Generally when that happens it's either something didn't get copied up OR caching on the webserver.

    Known Participant
    September 25, 2023

    But when I just output it before publishing it looks fine.

    Known Participant
    September 25, 2023

    It looks fine in the project. But not in the output tranferred/published to a server location.Sorry for the confusion. 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 25, 2023

    I'm confused - the TOC appears ok in the project, but not in the output - or only in the output transferred/published to a server location?