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K
Kimota12
Participating Frequently
August 9, 2010
Question

Skin doesn't automatically load

  • August 9, 2010
  • 1 reply
  • 812 views

I'm having a problem with the selected flash skin automatically

loading when the help files are moved to my organization's server.

Instead of automatically loading, the default page appears with a "show" link

at the top of the page. If you click this link the skin will load.

Does anyone know why the skin might not load automatically. The system has been set to Auto-Manage Flash security.

Thanks

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
August 9, 2010

Hi there

This would seem that you are linking directly to a topic and not the FlashHelp Start page.

Examine the Single Source Layout properties and note what is listed in the first dialog. Link to the HTML page listed there.

Cheers... Rick

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K
Kimota12Author
Participating Frequently
August 9, 2010

Thanks! You're right, the page referenced in the Single-Source Layout file was wrong. I made the change and passed in on to our developers. Fingers crossed.

Thanks again!

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