Skip to main content
Joe@Majiq
Inspiring
August 16, 2021
Answered

Skin isn't available in WebHelp

So, I created a Skin, but it isn't available on the Layout tab for the WebHelp output.

So I have to "save" the skin somewhere? Thanks for the help?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    AmebrCorrect answer
    Community Expert
    August 17, 2021

    Also note that "webhelp" isn't an output any more. If you upgraded an existing project, the output will have been changed to Responsive HTML5 although the name of the preset will not have been changed. The only way to tell which sort of output you are generating is to look at the icon next to the preset name. For example, Responsive is  a little shield with a 5 in it, while Frameless is a globe icon.

    View reply

    4 replies

    Community Expert
    AmebrCommunity ExpertCorrect answer
    Community Expert
    August 17, 2021

    Also note that "webhelp" isn't an output any more. If you upgraded an existing project, the output will have been changed to Responsive HTML5 although the name of the preset will not have been changed. The only way to tell which sort of output you are generating is to look at the icon next to the preset name. For example, Responsive is  a little shield with a 5 in it, while Frameless is a globe icon.

    Translate
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    August 16, 2021

    You need to create a frameless preset. 

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Joe@MajiqAuthor
    Inspiring
    August 16, 2021

    No, I created a new frameless skin after I migrated from classic.

     

    Translate
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    August 16, 2021

    What do you mean by "I created a skin"? Do you mean you created one in Classic prior to upgrade?

     

    The WebHelp format has been replaced by responsive skins in 2019. See RH2019 Outputs General (grainge.org)

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices