Slow initia page load

Question

Hi there,
I am experiencing another issue where loading the initial
roboHelp home page can take up to 1-2 minutes. Once this page is
loaded all subsequentrequests are fine. If I close the browser and
wait an hour or so, I get the same slow response again. This
happens even when I request the page on the server itself. I
noticed on the server (win2000) dllhost.exe goes nuts taking up of
50% CPU for 1-2 mins. Anyone got any ideas?
Thanks for your time,
Cam.

RoboColum_n_ · Answer

It might be worth looking at any anti-virus software to seeif that is the cause of the problem. I've seen instances withordinary webhelp output where the initial load of the help tookages. Once the start page was assigned as "trusted" in theanti-virus software all was OK.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded