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A
Anonymous
October 21, 2009
Question

Sluggish and then (Not Responding) in RH 8 -- what are the lilo files?

  • October 21, 2009
  • 2 replies
  • 1683 views

RH 8 has had severe performance problems with a particular Help Project for the past few days:

like 3 or 4 words behind my typing.

not even opening a topic if I click on it

not closing any of the open topics when I click the X in the topic tab

Today when it quit working altogether and sent a log file off to Adobe, I peeked into the content before it was sent. I'm using version 8.0.0.203

Further, a temp directory has 1.35 mb in 178 files all of which read lilo<7-digit number>, all of which were generated today. I know because yesterday I cleaned out my temp directories...including thousands(?) of lilo1515548 files, and today, with virtually no "work" accomplished (outside of publishing to a different server location),  I have a whole new crop. The guts of these files is machine code (squiggles, with telltale references to ColdFusion, JobReady, RoboHelp,RoboInfo,FreeHand, FrameMaker,Homesite,LiveCycle,Flashcast,PostScript etc.). The only Adobe product I have installed* and am using is RoboHelp 8. It makes me wonder...what's going on with RH? Are there product updates I don't know about?

*except, of course Adobe Reader, but I'm not using that.

Does RH 8 'get sick' (I am working on a project I created with a try-b4-u-buy version of RH 7. Is this causing the hiccup?

I found PeterG's suggestion to add the BaseCSS_res.dll to my RH ...\RoboHTML\en_us folder. And that helped A LOT! But I want to know how to address the lilo files that are growing like cancer in my temp folders.

PS: I cross posted this because the first and only Adobe hit for 'lilo' was in the InDesign SDK. So I posted there first. But, since I'm not using that product nor doing SDK stuff, I'm adding this to the RH user group.

This topic has been closed for replies.

2 replies

A
Anonymous
April 23, 2010

I'm having a similar problem. I just upgraded to the Tech Comm Suite 2 from Robohelp x5 a few weeks ago. I converted a couple of projects as a 'test run,' but still have Robo x5 installed (good thing!). I have not been able to get much work done at all. Right now, I can't even open a topic. It hangs up immediately, and eventually shows the "Not Responding" message. I'm running this on a 64-bit machine.

I tried deleting the CPD file as suggested. Didn't help at all that I can see. Still hanging up.

Does anybody have any other ideas?

If I can't get Robo 8 to work, I'll have to stick with Robo x5 for the time being. What a waste! Especially after nagging my boss for over a year to get this upgrade.

Help!

A
Anonymous
April 23, 2010

This may not be of any use at all... I am only in RH7, but I had terrible issues upgrading to 6 and then 7 from RH5. The final resolution wasn't to try to repair any issues in the destination version, but instead, to do the clean up in RH5. So, I deleted the cpd file in that version, let it rebuild, and the upgrade to RH7 was absolutely perfect.

Again, not exactly the same situation, but maybe a new angle on the strategy would help.

Of course, make backups of everything before you do anything.

RoboColum_n_
RoboColum_n_
Legend
October 22, 2009

Have you tried taking a copy of the project's CPD file, deleting the original and then reopening the project?

Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.

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