Skip to main content
A
Anonymous
June 2, 2012
Question

Sluggish Response and Crashes

  • June 2, 2012
  • 1 reply
  • 528 views

System: Windows 7 32-bit, 4GB RAM

Version: RH 9.0.1

Using Sharepoint 2010 as source control and linking to Word documents within a sharepoint library (work with multiple remote authors). Docx files are approx. 150 - 200K each. Project file is saved to C:\

To access the library, I've mapped a network drive to the source material.

Even after linking 1 or 2 documents RH response time degrades quickly. After hitting about 20 linked documents, RH begins to lag and any action (espicailly saving all) will crash the program and any work is lost. Also when navigating in the Project Manager, the folders take about 2 - 3 minutes to display the contents.

I've made some progress by adding 3 or 4 documents, saving, and making a zip backup for when RH crashes again.

Oddly enough, this worked alright when I was working through a virtual machine running XP.

Do I have something set incorrectly? Is this normal/common? Any suggestions to give to the IT crew?

Message was edited by: aa20749

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
June 5, 2012

To determine if it's the network/SharePoint at fault, I suggest creating a test project and link it to copies of the Word docs that you've copied local. See if the crashing/lagging happens then. If not, then there's something else going on in your environment. If so, then you know it's either the network or the SP that's the culprit. Narrow it down further by ditching your test and creating a new project linked to the docs on a network drive that's not using SP. Still busted? Something to do with your environment. Not busted? - SP is your problem.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices