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alleafy
alleafy
Participant
January 26, 2015
Question

Some .htm file not displaying in Topic List, but displaying in RH11 folder

  • January 26, 2015
  • 2 replies
  • 732 views

Hi All,

We are running a project using RH 11, team consist of 3 person (include me)

But we have problem with many  .htm file from my 1st coworker, file not displaying in Topic List in my Robohelp and 2nd coworker.

Although we already get the latest file again and again

But .htm file displaying in all our RH11 folder.

In my 1st coworker RH, all file displaying in Topic List also RH11 folder, but when file generated then

Many files from 1st coworker, hyperlink is not working well (broken link / file not found)

Does anyone have experience about this problem

Thanks

This topic has been closed for replies.

2 replies

A
Community Expert
AmebrCommunity Expert
Community Expert
February 23, 2015

First of all, make sure you do not have the following files in source control: .cpd, .pss, .ldb.

These files contain local information that can cause problems when in source control.

Then try this:

  1. Everyone deletes the .cpd file.
  2. Everyone gets the latest files for the whole project from source control.
  3. Open the project.

Does everything now display correctly?

If yes, you need to make sure you delete the cpd file before opening the project each day, and also during the day if you know a co-worker has made changes that you need. This file is a database which includes a list of all the files Robohelp knows about. When other people are adding and removing files, this information no longer matches properly. I recommend doing a Get Latest in these situations as well, just to make sure Robohelp can find the correct information.

If you are still not seeing the correct files repeat the above process, but at step 2, pick the options to Overwrite local files. I can't say where you will see these options - they may be two checkboxes in a dialog box when you select Get Latest - it will depend on your source control application.

Hope this helps.

Willam van Weelden
Willam van Weelden
Inspiring
February 23, 2015

For source control, make sure to check the option to delete the CPD file before opening a project. (Tools > Options)

This does the same as Amebr's suggestion, but you don't have to remember to do it manually.

Kind regards,

Willam

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 4, 2015

Topic moved to Source Control

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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