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Known Participant
Jun 11, 2018 2:24 PM UTC
Question

Some index entries aren't appearing in compiled Responsive HTML 5 Help

I'm generating a Responsive HTML5 Help project. I've got several keywords in my index that don't appear in the compiled Help's index. Can anyone suggest how I can resolve this?

Here's a screen shot of my Index pod in RH:

Here's a screen shot of the Index in the compiled Help. You can see that DB-APP-H-CH_50549 is not appearing.

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20 replies

Participant
Jul 17, 2018 9:11 AM UTC

I have this problem as well, and it is very annoying... :-/

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Peter Grainge
Community Expert
Community Expert
Jul 17, 2018 7:03 PM UTC

@mabeck Not sure who marked your post as Correct Answer but I have removed that as it is clearly not an answer.

As you can see, others have had this problem so I'm not too hopeful. First thing to check is do you have the same problem with all the same settings, or as close to, if you generate WebHelp.

Are your entries similar to those above or are they words?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Jeff_Coatsworth
Community Expert
Community Expert
Jul 17, 2018 7:10 PM UTC

Up vote Pete's bug - Tracker

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Jeff_Coatsworth
Community Expert
Community Expert
Jun 11, 2018 2:32 PM UTC

Are any of those 50545 onward ones showing up?  

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Known Participant
Jun 11, 2018 2:54 PM UTC

Thanks for answering me so quickly, Jeff. I only get a few entries after 50500. There are several more that should be there, but they're not showing up.

To add this to the index, I right-click the text (DB-....), then click Add to > Index Keyword > Topic Index Keyword.

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Jeff_Coatsworth
Community Expert
Community Expert
Jun 11, 2018 3:01 PM UTC

Ok, any difference between those that show up & those that don't?

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