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July 22, 2015
Question

Spacing between Number and text is disturbed

  • July 22, 2015
  • 3 replies
  • 804 views

I am facing an issue in the HTML output RoboHelp 11.

The issues is with numbering and bullet points. Actually I m creating a help file for an mobile application. Whenever I view this output.html on web browser, it is working perfectly fine. The issue is the space between number or bullet point's format is getting disturbed. But when I view this help file on Mobile, it is getting disturbed. Kindly suggest me how to solve this issue !

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3 replies

Inspiring
July 22, 2015

I agree with Peter that each browser application is prone to slight differences in rendering.

I might suggest the Responsive HTML5 output, and perhaps upgrade to RoboHelp 2015 to ensure that yo have the latest product support.

Peter Grainge
Community Expert
Community Expert
July 22, 2015

When you view any help, lists will have some differences according to the browser being used. Mobile devices use their own browsers so that could be the problem.

Post some screenshots so that we can see the problem and maybe help.

Screenshots must be added using the web interface to the forum, rather than through an email reply.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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July 23, 2015

Hello Peter,

Enclosed are the images of the issue occuring. This issue is mainly occuring when a sentence of numbering or bulleted point is of two to three lines. On a web brouse it appears as one line but in mobile browser it takes more space and occupies in two to three lines. In that case, the flow is not going smmothly. The entire formatting is disturbed.

If it is browser issue, then what can I do and please suggest me how to solve this formatting issue. I am trying this since long time but no luck in fixing this.

Jeff_Coatsworth
Community Expert
Community Expert
July 23, 2015

There’s probably nothing wrong with your formatting when viewing the WebHelp on a desktop browser; it just appears when viewed on a smaller mobile device, correct?

In that case you probably need to move to Responsive HTML5 output so that the text resizes as the size of the device changes. The other alternative is to generate multiple WebHelp outputs geared to specific screen sizes (that’s the theory behind the Multiscreen HTML5 output).

try67
Community Expert
Community Expert
July 22, 2015

[Moved to the RoboHelp HTML forum]