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Known Participant
May 19, 2009
Question

Splash not working in Webhelp

  • May 19, 2009
  • 1 reply
  • 1556 views

I'd like to add our logo as a splash page that appears for a few seconds each time online help is accessed by the user.  I tried using the design-time controls, and the logo will appear fine when viewing just the page from within Robohelp.  However, the splash does not appear when viewing the files outside of robohelp.  I've searched Adobe.com and the only thing I can come up with is that splash screens work with Microsoft HTML help only.  Is there a way to have a splash page?  I saw the option of creating a redirect, but I didn't like the outcome.

Thank you!  Ellen

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1 reply

Captiv8r
Legend
May 19, 2009

Hi Ellen

I do this all the time. You want to avoid using the Splash control. As you have seen, it doesn't work for WebHelp.

What you need is something called a redirect page. Basically you configure the topic that is to be the splash with some internal HTML code.

Configure the page as you wish the user to see it and click the HTML button in the editor. Look near the top of the lines of code for lines beginning with <meta.

Add a line that looks like this:

<meta HTTP-EQUIV=refresh CONTENT="0;URL=TopicName.htm">

Configure TopicName.htm to be the path and file name of the topic you wish to redirect to. Change the 0 to reflect how many seconds should elapse before the redirect occurs.

For example, to redirect to a topic named ElmerFudd.htm in the project root after 5 seconds, it would look like this:

<meta HTTP-EQUIV=refresh CONTENT="5;URL=ElmerFudd.htm">

If your ElmerFudd.htm topic is perhaps in a WarnerBrothers folder, it looks like this:

<meta HTTP-EQUIV=refresh CONTENT="5;URL=WarnerBrothers/ElmerFudd.htm">

Hopefully this helps... Rick

ellenl123Author
Known Participant
May 19, 2009

Hi Rick,

Thanks for responding, but as I said in my post, I didn't really like the outcome of the redirect.  Still hoping for a version of the traditional splash page.  I tried adding some an additional parameter to the object tag so the splash would be triggered by an event, but no luck. When I complied, it looks like Robohelp stripped out my additional HTML.

Captiv8r
Legend
May 19, 2009

Hi there

Sorry about that. Me Culpa. I failed to see the bit about not liking the redirect.

Can you please expound on what you didn't like about the outcome? I use them all the time without much of an issue whatsoever. So I'm a bit curious to say the least.

Cheers... Rick