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January 4, 2012
Question

Strange behaviour with imported Word files

  • January 4, 2012
  • 2 replies
  • 948 views

I am starting a new RH project using source docs that were done in Word.

I saved them as plain text and then copied them into my RH topics, and made a lot of edits.

Then I realized that some times when I am editing a topic, a bunch of the text below just disappears. Then if I hit Enter at the end of the last visible text, the "hidden" text reappears.

I switched to HTML view to see if anything stuck out, and when I went back to Design view, the entire content was gone ! Then I hit Enter, and it all came back.

Anyone know what is causing this ?

Is the only way to cleanly get Word files into RH to Import them ? When you do that it creates a bunch of files which I don't like.

I'd rather not start over from scratch with the source files.

Thanks

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    2 replies

    Participating Frequently
    January 5, 2012

    Hi sarasota,

             Have you used Multilevel list in the content and is the disappearing happening around that content?

    It seems to be refresh issue and there should be no content loss because of it.

    Ashish

    Jeff_Coatsworth
    Community Expert
    Community Expert
    January 4, 2012

    Which version of RH are you using? I remember issues with one of them that occurred when flipping back & forth to Design/HTML View...

    January 4, 2012

    RH 9

    Jeff_Coatsworth
    Community Expert
    Community Expert
    January 4, 2012

    All patched up?