Subscription Price Increase

Hi @Cynthia Pao ,

We are committed to delivering world-class technical communication products. As a testimony to our commitment, we have moved to a subscription model to ensure that we can offer new innovations across frequent and regular product updates. To reflect the increased value that we deliver, we have increased the price of RoboHelp after more than a decade.

We will continue focusing on creating world-class technical communication products so that you can deliver your best work to your customers. Read the official announcement here.

The supporters here are users like you. If you want to take issue with the increase, that is something you would have to take up with Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

It may help you feel the price is reasonable if you look at what Flare costs. The last time I looked it was about twice as much.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

I read through the email more and also the information on the web, so I guess I have a better understanding.

Still, for an individual (IOW, not a business), this is a big increase.