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Joanna_Sciortino
Joanna_Sciortino
Known Participant
September 16, 2013
Question

Suppressing sections from a topic

  • September 16, 2013
  • 1 reply
  • 1426 views

In Robohelp10 is there a way to suppress information or a section from a topic?  Or is the option to only suppress the entire topic?  Even though the topic or section is not searchable, can anyone find it?  Another question - could we suppress either a section of a topic or the entire topic by business role or is it an all or nothing type feature?

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    September 16, 2013

    Hi there

    Are you wanting to simply avoid the section being found during a search? Or do you not want the text to appear at all?

    Or even possibly "hide" the section until it is needed, then reveal it?

    Cheers... Rick

    Joanna_Sciortino
    Joanna_SciortinoAuthor
    Known Participant
    September 16, 2013

    Hi Rick,

    Actually both if that makes any sense at all.

    Within a Topic I have two types of information listed, some for an end User and other for a Support function.  Would I be able to set it up so that only end Users can see some information where the Support User would be able to see everything?

    Would I need to separate the information into two topics; one for the end User and the other for Support?

    Hiding a section would be useful as long as I can hide it from some users and not all users.

    Thx

    Joanna

    Captiv8r
    Captiv8r
    Legend
    September 16, 2013

    Hi there

    Typically that will mean creating two different help outputs. One output intended for the end user and the other intended for Support. You would then generate two different help outputs and point the appropriate group to their intended output.

    Although I might imagine you could somewhat accomplish your goal by using inline frames. You would insert the inline frames and configure them to point to additional topics that would only be present if the Support person would be viewing the content.

    You migth experiment with that.

    Cheers... Rick

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