SWF files won't play in RH9

Forum|Forum|13 years ago
July 19, 2013
7 replies
774 views

Does anyone have any idea why RoboHelp can't find a .swf file added as a link?

The link works fine if entered directly in the browser, except for the warning message about the possibility of viruses, which I suspect is the problem.

I added the link to a TOC page, and when I click it in the generated or published RH project, it says it can't display the webpage.

Thanks for any help...

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Captiv8r

Legend

Hi there

What is the output type?

Where are you running the output?

How exactly did you link to the SWF?

What created the SWF?

Cheers... Rick

J

JudyWiessnerAuthor

Known Participant

Thanks, Rick,

The project is output as WebHelp. The files are stored on the same server,

in another directory. As I mentioned, the links work fine when played

directly, except for the warning message.

I linked by adding a TOC page and putting the link into it via the Link to:

field.

Someone else created the .swf files - I'm not sure what they used.

Does that help?

Captiv8r

Legend

Okay, that does help a bit.

When you look at one of the links in the WebHelp, are you able to tell whether the link is actually pointing to the correct location? I know you said the files are "stored on the same server", which seems to imply that they aren't part of your WebHelp output.

What does the link to one of the SWFs look like in RoboHelp?

What are the paths involved? (Path to WebHelp and Path to a SWF)

Cheers... Rick

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