SWF not displayed in Firefox

Question

Using RoboHelp to publish on FrameMaker book with embedded
SWF Captivate content. All works fine in IE, but the SWF files do
not play in Firefox. The output does of course contain an object
tag for the movie, but Firefox desn't like it. You can edit the
object tag manually (change the codebase attribute to a
type="application/x-shockwave-flash" attribute) so that it works,
but that's hardly a solution. Any way of getting the output to work
in both Firefox and IE out of the box?

This behaviour is the same when generating HTML or Flash
help.

Mayank_Agrawal · Answer

The issue can be fixed by running the attached RoboHelp Script.

Inorder to run the script, perform the following steps

Download the attached zip file and unzip FixObjectTagForSWF.jsx to disk.
Open the RoboHelp Project
Click Menu item View->Pods->Script Explorer to open the Scripts Pod
Click "Import Script" button from the Scripts Pod tool bar.
Select the downloaded file from the disk to import the script.
Select the script file that appears in the pod and click "Run Script" button.

This shall fix the issue and the SWF should work in both Firefox and IE.

[NOTE: The script will make permanent changes to the topics of the project. Please test the script on a sample project to see if it fixes your issue before running it on the final project]

Mayank

RoboHelp Team.

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