Skip to main content
R
Rob_Myre
Participating Frequently
August 8, 2006
Question

Templates missing after CPD rebuild

  • August 8, 2006
  • 1 reply
  • 953 views
Yesterday, I followed Peter Grainge's procedure to delete my CPD and XPJ, and it worked like a charm (thanks Peter!).

I am running RoboHelp X5.0.1.

I knew from the website that 3-frame framesets caused a problem, so I removed them from the HHP and added them back in later. I also read that the Conditional Build Tags would be gone, so I added them back in. But then I noticed that in my project, the Templates section was empty in the Project Manager. I tried to re-import the templates, but nothing happened. I then tried to delete the template and create a new one with the same name, but I got a message that a template of that name was already in use (which, of course, it was). For the record, I was able to create a brand new template without any trouble.

I then checked to see if I could select a template when creating a new topic. Although the template drop-down on the New Topic window is empty, I can find and select the template by clicking the Folder icon, and it applies. The existing files also display the template when generated.

So, all in all, I have a work-around. But I was wondering if anyone else has experienced a similar situation, or knows why this is happening.

Thanks,

Rob Myre
This topic has been closed for replies.

1 reply

A
Anonymous
August 8, 2006
I've experienced the same problem.

I don't know of an explanation. Sometimes it reappears after the project is opened a few more times (as do the build tags). I've tried right clicking and importing the template in the project view, but that doesn't work either.
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 9, 2006
Rob

I don't know what to suggest as I just tested the procedure and reimporting the template worked just fine.

If I had this problem and it was giving me real grief or I just felt uneasy about it, here's what I would try in a copy of the project but note this is untested.

Create a new template identical to the old one by copying and pasting the content. Close the project and do a multi file find and replace searching for the old template name and replacing it with the new one.

Can anyone see a reason that would not work?

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
RoboWizard
RoboWizard
Inspiring
August 9, 2006
Hi all

I have both a theory and a comment here.

Theory:
The problem stated was that the templates refused to be imported. I offer my sincere apologies in advance if you were actually in the correct location. It occurs to me that maybe you tried importing the templates by right clicking the HTML files (topics) tab and you weren't actually right clicking the Templates pseudo folder?

Comment:
RobMyer said: The existing files also display the template when generated.

This leads me to believe that a general misunderstanding exists about how templates work. Note that this is the expected behavior. Aside from Headers and Footers associated with a template, once you create a topic using a template, there is no longer an association. You can read more about this by clicking this handy lil ole link right here!

Sincerely... Rick
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices