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lanaj223
Known Participant
October 13, 2016
Question

Templates, Robohelp10 - template stopped applying during build generation

  • October 13, 2016
  • 1 reply
  • 1247 views

The template is applied in the project, but when I generate to the RoboServer9, the template is not applied to topics.  I'm using RoboHelp10 with RoboServer9 generating Webhelp Pro. 

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    October 13, 2016

    Hi there

    When you say: "the template is not applied to topics", can you expound on what exactly that means? Are you seeing a message somewhere that states that? Or are you seeing something visually after the generation process where the font is off or something like that?

    Cheers... Rick

    L
    lanaj223Author
    Known Participant
    October 13, 2016

    Hi Rick - you are absolutely correct.  The biggest issue we see, is that the font changed from our designated font to times roman font.  I've tried using "the apply to all topics" when generating to see if that worked, but no luck.  The font remains in the times roman format.

    Captiv8r
    Captiv8r
    Legend
    October 13, 2016

    Is this happening to each and every topic? Or only to topics here and there in a hit or miss kind of way?

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