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Participant
September 28, 2017
Question

Text in my drop down link does not appear in the Design view. The drop-down text editor is empty.

  • September 28, 2017
  • 1 reply
  • 1225 views

I am working in RoboHelp 2015 on a legacy help project so this is not a new help topic.  For some reason, when I click on the drop down link nothing appears, but when I preview the topic, or compile it there is text present.  I can see the HTML also.  How can I get the text to display again.

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1 reply

Captiv8r
Legend
September 29, 2017

If you create a totally new drop-down and add text, does it work then?

Is this an upgraded project? If so, perhaps you want to try clicking the Tools tab and choosing Update DHTML.

Cheers... Rick

Participant
April 26, 2018

I know that this thread was started some time ago but we have just upgraded to RoboHelp 2017 after many years of running RoboHelp 5 and after the upgrade I too have lost the drop down text capability after the project was upgraded.

New drop down text works fine.

I have tried the update DHTML and also coping the dhtml javascript file from the samples but nothing seems to work.

We do not have time to replace every single drop down we have so hopefully some one can suggest something to put this right.

Thanks,

Splodge

Peter Grainge
Community Expert
Community Expert
April 27, 2018

I doubt it is relevant but any port in a storm. Do you have the updates applied? If not, apply them and and try upgrading again.

If that fails, it might be worth contacting Adobe Support, it's free.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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