Skip to main content
January 17, 2012
Question

The 'Content, index, search' section of my help is not working in Mozilla

Dear All,

The 'Content, index, search' section of my help is not working in Mozilla.

I am using robo8 and mozilla 8. Any idea? please help...

Regards,

Jobin.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    Willam van Weelden
    Inspiring
    January 17, 2012

    Hi,

    What output are you creating? WebHelp? AIR?

    It's not working in Mozilla, but is it working ni all other browsers? Do you use merged help?

    Greet,

    Willam

    Translate
    January 17, 2012

    Dear William,

    It is a webhelp

    It is working in all other browsers except Mozilla.

    It is a merged help...

    waiting for your reply..:)

    Regards,

    Jobin.

    Translate
    Willam van Weelden
    Inspiring
    January 17, 2012

    Hi,

    Try opening the WebHelp with Firebug activated. Does the console show any errors? I've seen a similar problem with merged help not working in FireFox because one of the child projects was not uploaded to the server. Can you verify that all referenced child projects are placed on the server?

    Greet,

    Willam

    Translate