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Answered

The Import Word doc Wizard cannot locate a supported version of MS Word

Forum|Forum|15 years ago
January 26, 2011
1 reply
1990 views

Dear RoboHelp experts,

I use Adobe Robohelp 8.0.0.203 and Microsoft Word 2010 (14.0.4760.1000, 32-Bit).

Both programs are installed on my notebook.

I want to import a word document. After the steps

RoboHelp HTML --> Import WordDocument --> I select one time a docx version, and - alternative - the second time a doc version

the error-massage

"The Import Word Document Wizard cannot locate a supported version of Microsoft Word.

Please install Microsoft Word 2000 or newer"

Any useful help is welcome!

thank you and best regards from vienna

andrew

This topic has been closed for replies.

Correct answer Peter Grainge

Word 2010 is not supported by RoboHelp 8. You need RoboHelp 9 for that.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Peter Grainge

Correct answer

Community Expert

Word 2010 is not supported by RoboHelp 8. You need RoboHelp 9 for that.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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G

gauss69Author

Inspiring

dear peter,

thank you for your quick answer,

unfortunatly I user Windows SP SP2 which is not supported form RH9 ... :-(

The only solution I see:

install office 2007 or

upgrade to RH9 + upgrade windows

do you have any other idea?

andreas

MergeThis

Inspiring

If you stay on RH 8, you should upgrade from 8.0.0.203.

First, upgrade to the 8.0.1 patch, then upgrade to the 8.0.2 patch (these must be installed sequentially).

Good luck,

Leon

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