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A
Anonymous
January 13, 2017
Question

The pictures in some topics are disappeared with red fork when I view the generated CHM

  • January 13, 2017
  • 1 reply
  • 549 views

The pictures in some topics are disappeared with red fork when I view the generated CHM, I don't known why? then the pictures will appeare when I inserte pictures again,but pictures will disappeare again when close the project and re-generated at next time,so strange,why?

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1 reply

Captiv8r
Captiv8r
Legend
January 13, 2017

What version of RoboHelp are you using?

A
Anonymous
January 16, 2017

Adobe RoboHelp 11, there are about  1,600 pictures in my RoboHelp project, is it because of too many pictures ? the topic which lost pictures as shown in follows?

Captiv8r
Captiv8r
Legend
January 16, 2017

Hi there

No, that's not really a lot of images. I've had projects that used ten times that amount successfully. And that was more than ten years ago. The software has improved since then.

I think we need to begin by first ensuring your RoboHelp is up to date. So see if there are any service releases you need to apply.

See if the video linked below helps you sort updating. It's for 2015 Release and not 11, but the concept is the same.

Click here to view

After you are certain your RoboHelp is up to date, then compile again and see if images now show. If not, this would indicate something needs to be explored on a deeper level.

Cheers... Rick

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