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Inspiring
October 26, 2022
Question

The recommended size of project created in RoboHelp 2022 -Frameless (won't cause performance issues)

  • October 26, 2022
  • 4 replies
  • 303 views

Hi,

I have a project in RoboHelp 2022, size about 120 MB - 90 topics. While generating a frameless output in a local computer it takes about 10 min.

I would like to add much more content ito this project.  I would like to know what is the limit of the content that can be added to 1 project, that won't cause signicant performance issues?

Thanks,

Angelika

 

 

 

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    4 replies

    Peter Grainge
    Community Expert
    Community Expert
    November 3, 2022

    @davidk99046111 Another thing I would try is generating the About RoboHelp sample project that you will find in Documents > My RoboHelp Projects. Does that have the same problem?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    davidk99046111
    Inspiring
    November 11, 2022

    @Peter Grainge  i think i found my issue.   I ran RH in the terminal window to look for any errors during the generation process.  I found several errors related to private fonts.  I isolated it to a callout to a font in the master page.  We had encountered an issue with our html5 template where the selected font did not consistantly load for all content in certain browsers.  While adding a link to the font in master fixed the loading issue in html5, it triggers errors when running the same master page through the frameless template.  Removing that font link from the master removed all the errors and sped up the build time to under 5 minutes. 

    Peter Grainge
    Community Expert
    Community Expert
    October 28, 2022

    There is something wrong in these projects as there is no way either should take so long. I have seen seriously bigger project generate in a fraction of the time.

     

    @Angelikas @davidk99046111 Are both projects on a local drive and being generated to the same local drive. Please don't tell me Adobe say networks are fine. They usually are but in this sort of case, it's the first thing to try.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    davidk99046111
    Inspiring
    November 2, 2022

    @Peter GraingeMy project file is on my local as well as the output target folder.  I noticed that it takes 30-50 seconds "patching" each topic while the "processing" portion is pretty fast.  I found a few topics that talk about this on the forum that I am going to check out.  I am going to try with a fresh css file in a new project and copy the topic files over in the backend to rule out a css issue

    davidk99046111
    Inspiring
    October 26, 2022

    you are not alone with this.  I have the same issue with 2020 frameless ouput.  We have 700+ topics.  The build time was insane (20+ minutes) so we stuck with the responsive html5 output (takes about 2-3 minutes). 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 26, 2022

    Depends more on the content - lots of graphics and tables will bog things down more than just text. I've never heard of a limit at all.