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Anonymous
Dec 24, 2014 10:40 AM UTC
Question

The table of contents won't appear when I generate the layout, and open it in Internet Explorer.

Hi There,

I'm a new RoboHelp user, and whenever I generate my layout I don't see any of the toolbar content (Contents, Index, Search) in the IE window that shows the help.

I have chosen the TOC I created from the list in the layout properties window.

Any suggestions?

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    6 replies

    Willam van Weelden
    Willam van Weelden
    Inspiring
    Dec 24, 2014 11:14 AM UTC

    This is Internet Explorer only right? Do you see the yellow information bar either at the top (IE9 and lower) or bottom (IE10 and higher)? If you click 'Allow', it will work fine. It's an IE security thing. Once you put the help on a web server, it will work fine immediately.

    If this doesn't help: which version of RoboHelp and IE are you using. Also, which output type are you creating?

    Kind regards,

    Willam

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    Anonymous
    Dec 25, 2014 7:48 AM UTC

    Thank you, William, for you respone, although it hasn't helped.

    Interestingly, I recall that at first the TOC appeared, and I got that message. I clicked Allow and since then it won't show up!

    I'm using IE 11 and RoboHelp 9.

    I'll add that I made sure to create a mark of the web.

    Thank you,David 

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    Mayank_Meh
    Participating Frequently
    Dec 26, 2014 2:07 PM UTC

    Hi David,

    RoboHelp 9 is not tested with IE 11. You can try the workaround on the below link :

    IE10 patch for RoboHelp 9 installation | WvanWeelden.eu

    Regards,

    Mayank

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