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H
Houdini2013
Participating Frequently
November 25, 2013
Question

The users can access WEbhelp that is generated and saved by opening the index.htm file. When I save

  • November 25, 2013
  • 1 reply
  • 476 views

User can access WEbhelp generated by accessing index.htm. How does user access Microsoft help generated by robohelp? I do not  see htm file and cannot find answer in the manual?

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1 reply

Captiv8r
Captiv8r
Legend
November 25, 2013

Hi there

Typically Microsoft HTML Help results in a file with a .CHM file extension. The user may double-click this file or it may open as a result of being connected to a software application.

Cheers... Rick

H
Houdini2013Author
Participating Frequently
November 25, 2013

If user double clicks on .CHM file and this user does not have robohelp, How will it open( explorer, IE, etc..)?

For example, webhelp opens in IE..

Captiv8r
Captiv8r
Legend
November 25, 2013

Pretty much all copies of Microsoft Windows already have the HTML Help Viewer installed. You would be very hard pressed to find a copy that does not have this application.

The HTML Help Viewer is what is used to present a .CHM file.

This means that if you produce this type of help, it will need to be copied to each user's PC in order for them to view it. Whereas with WebHelp, a single copy exists on a server and all users view the same files.

Cheers... Rick

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