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Known Participant
March 26, 2021
Question

TOC and Index not updating when publish, but topics do

  • March 26, 2021
  • 6 replies
  • 141 views

I have made changes to my project - changed the TOC, the index, and a few topics.  When I publish, the changes to the topics appear both locally and on the server where I publish, but the changes to the TOC and the index do not.  I recently upgraded to the latest version of Robohelp and likely am missing some key step I have to do.  Am using Publish to webhelp.

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    6 replies

    Peter Grainge
    Community Expert
    Community Expert
    March 26, 2021

    I have seen those two take a bit longer to update.

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    goLobosAuthor
    Known Participant
    March 26, 2021

    well just by taking the car to the mechanic, the problem solves itself.  I am now seeing the changes in the TOC and INDEX.  Must be gremlins.  Looks like problem solved itself.  Tx

    goLobosAuthor
    Known Participant
    March 26, 2021

    Correct, only the updated topics appear in the browser rendered version - the updates to TOC and INDEX do not.

    And yes I have cleared cache in browser, multiple browsers/multiple times

    When I use the View Results while still in Robohelp (after Generate/Publish) I see the published help on the IIS server with the correct updates.  Yet despite clearing cache in multiple browsers, changes do not appear.  So I think the IIS server has the updates correct, but the browser rendered version does not

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 26, 2021

    So you've updated your topics & your TOC and Index, but only the updated topics are showing changes? How are you viewing this? Inside your project or in the generated output? If the output, have you made sure that you've cleaned out the location first? Have you cleared your browser cache?

    goLobosAuthor
    Known Participant
    March 26, 2021

    Version is 2019.0.14

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 26, 2021

    What point version of RH, please?