TOC Bookmarks do not work - takes user to 404 not found

Forum|Forum|11 months ago
February 6, 2025
4 replies
322 views

Hi! Im using RH 2022.5.28
I have added bookmarks from my topics to the TOC. Seems pretty basic but after generating, all items that are bookmarks give a 404 error - file not found

There are no spaces in the link name, but I have updates the text of the TOC link. is that why they arent working? TIA.

Jeff_Coatsworth

Community Expert

" but I have updates the text of the TOC link."
- what does this mean? What did you do?

K

K_G0912Author

Known Participant

It should have read, I have updated*
I added the bookmark links to the TOC. Then once in the TOC, I edited the link's properties for a shortened name.

Jeff_Coatsworth

Community Expert

A shorter display name in the TOC? That shouldn't have any effect - is the link URL still the same (and valid?) You verified that the target topic file actually exists on the SP site?

Jeff_Coatsworth

Community Expert

Are you Publishing to the SP site? Maybe you need to try Generating SP output locally & then clean out the folders on SP and transfer the output manually.

K

K_G0912Author

Known Participant

This did not work unfortunately. But thank you for the reply.

Peter Grainge

Community Expert

I assume you have generated a Sharepoint output. There aren't many Sharepoint users who help here so I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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