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Participant
Sep 19, 2014 6:59 PM UTC
Answered

ToC books do not open in Chrome

Hey all,

I'm experiencing an issue in Chrome where ToC books don't expand when clicked. I did a little research on the topic and found that similar issues have cropped-up before (see link below). The solutions discussed in that thread did not solve the problem.

I'm using RoboHelp 10 and the latest version of Google Chrome (Version 37.0.2062.120 m). Any thoughts?

Thanks in advance!

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Jeff_Coatsworth
Jeff_CoatsworthCorrect answer
Community Expert
Sep 19, 2014 8:13 PM UTC

I think you need to be higher – 10.0.1.292 is what I’m running without issues

7 replies

Jeff_Coatsworth
Community Expert
Community Expert
Sep 19, 2014 7:48 PM UTC

What patch version of RH 10 are you running now?

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Participant
Sep 19, 2014 7:51 PM UTC

RoboHelp version is 10.0.0.287

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
Sep 19, 2014 8:13 PM UTC

I think you need to be higher – 10.0.1.292 is what I’m running without issues

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Captiv8r
Legend
Sep 19, 2014 7:39 PM UTC

Where is the WebHelp output when you try to run it? Is it sitting in a folder on your local PC, or are you accessing it from a server where the address bar begins with HTTP://?

If you are trying to run it from a folder on your PC, that may be the issue. While it will work in many cases when run locally, WebHelp is really meant to be copied to a web server and consumed from there.

Cheers... Rick

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Participant
Sep 19, 2014 7:41 PM UTC

I can repeat the issue both online and offline. I thought it might be Chrome being weird with how it handles <frame>s and <iframe>s offline too, but it happens online also.

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