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whitearmchair
Participant
September 19, 2014
Answered

ToC books do not open in Chrome

  • September 19, 2014
  • 2 replies
  • 650 views

Hey all,

I'm experiencing an issue in Chrome where ToC books don't expand when clicked. I did a little research on the topic and found that similar issues have cropped-up before (see link below). The solutions discussed in that thread did not solve the problem.

I'm using RoboHelp 10 and the latest version of Google Chrome (Version 37.0.2062.120 m). Any thoughts?

Thanks in advance!

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

I think you need to be higher – 10.0.1.292 is what I’m running without issues

2 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
September 19, 2014

What patch version of RH 10 are you running now?

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whitearmchairAuthor
Participant
September 19, 2014

RoboHelp version is 10.0.0.287

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
September 19, 2014

I think you need to be higher – 10.0.1.292 is what I’m running without issues

Captiv8r
Captiv8r
Legend
September 19, 2014

Where is the WebHelp output when you try to run it? Is it sitting in a folder on your local PC, or are you accessing it from a server where the address bar begins with HTTP://?

If you are trying to run it from a folder on your PC, that may be the issue. While it will work in many cases when run locally, WebHelp is really meant to be copied to a web server and consumed from there.

Cheers... Rick

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whitearmchairAuthor
Participant
September 19, 2014

I can repeat the issue both online and offline. I thought it might be Chrome being weird with how it handles <frame>s and <iframe>s offline too, but it happens online also.

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