TOC disappearing on some topic links

Forum|Forum|2 years ago
May 4, 2023
4 replies
456 views

Running RH 2022.2.22 on windows PC.

In one topic, I have links to several other topics. When I click on all of them (excpet one), the TOC remains open in the side panel. But when I click this one topic, it complete disappears. The panel is still open, but there is no TOC content. If I collapse and re open the TOC panel, the TOC reappears.

Any ideas what might be happening and how to fix it?

Thx.

Lori

This topic has been closed for replies.

Peter Grainge

Community Expert

Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

Please also advise the topic that has this problem.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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LMS_90Author

Inspiring

I cannot. However, we found a workaround. We had the topic in a searchable but non displaying part of the TOC. We moved it to a displaying portion of the TOC and it works fine. We have other topics in that non displaying area that never had this problem.

Peter Grainge

Community Expert

Have you looked at the code for a good link and a bad link to see if there is a difference?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

LMS_90Author

Inspiring

Yes, I have looked at the code. No difference.

A

Amebr

Community Expert

Does this happen in the generated output or the published output on the web server or both? If it's only in the published output, perhaps there is some caching on the web server that is causing table of contents weirdness.