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Inspiring
January 4, 2008
Question

TOC Folders Don't Expand in Firefox 2.0

  • January 4, 2008
  • 1 reply
  • 373 views

I've search the forum, but can't find an identical topic. My TOC contains several parent (parallel) folders. There isn't one parent folder for all folders:

Overview
For Marketers
For Administrators
...

When I launch my WebHelp in Firefox 2.0, Firefox requires that I expand (click on) the first folder/book before I can expand any other parent folders in the TOC. This behavior doesn't exist with IE. If I put all folders in one parent folder, I can't expand the parent folder at all in Firefox. My start page is in the Overview folder, the first parent folder.
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1 reply

Peter Grainge
Community Expert
Community Expert
January 4, 2008
See the topic on my site about Browsers. This is covered there. Please report it as a bug so that it has more chance of getting fixed.

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Inspiring
January 4, 2008
Thank you so much! That fix/workaround on your site ( http://www.grainge.org/pages/authoring/browsers/browsers.htm) worked perfectly. I also filed a bug against the product. I sincerely appreciate you responding to this post. (By the way, I've bookmarked your site for future reference.)