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Participating Frequently
Sep 21, 2015 5:00 PM UTC
Question

TOC/Index/Search features not showing once file has been generated.

TOC/Index/Search features not showing once file has been generated. The 'fix' files were already in the correct folder and it still doesn't work.  We recently converted to IE11 and are running Robohelp 10.  Nothing seems to work.

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4 replies

Jeff_Coatsworth
Community Expert
Community Expert
Sep 21, 2015 5:05 PM UTC

Are we talking WebHelp here? What “fix files” are you referring to?

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Participating Frequently
Sep 21, 2015 5:10 PM UTC

Yes, WebHelp.  The 'fix' files are whutils.js and whver.js.  There was another post suggesting that I make sure these files were in the appropriate folder, restart Robohelp and try to generate it again.  I did all that and I still can't see the TOC/Index and the Search feature doesn't work.

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Jeff_Coatsworth
Community Expert
Community Expert
Sep 21, 2015 5:25 PM UTC

Seem to remember there were more changes than just those 2 – see Willam’s site – wvanweelden.eu for the list of RH patches. Are you getting the security warning when launching the index.htm file? Where is the help located – local or webserver?

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