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Dramonicus
Participant
Nov 13, 2014 4:34 PM UTC
Question

TOC Is not showing properly in IE8, also the images (home icon, print icon, etc.)are extremely distorted in IE8

Hello,

I'm using Generate --> Primary Layout (Responsive HTML5). When I view my project in IE8, I get very distorted images (stretched out). The TOC also does not show up properly on the left hand side, if at all. However, if I use Chrome/Firefox, everything works fine.

I also notice I get an error on page from IE8 which states:

Object doesn't support this property or method

toctree.js

I'm assuming this is an issue with Java. I have been able to try this on IE9 which works fine as well.

Does RoboHelp not support IE8 with the TOC?

Upgrading higher than IE8 is not a possibility due to the company still using Windows XP.

Has anyone encountered this before or know of a fix for this? I tried updating Java but that did not seem to work either.

Thanks.

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    2 replies

    Inspiring
    Nov 13, 2014 6:49 PM UTC

    IE8 doesn't support HTML5.

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    Willam van Weelden
    Inspiring
    Nov 14, 2014 3:38 PM UTC

    As Roger said, the HTML5 output is not working on IE8.

    Having said that, you can try a nice tool called HTLM5SHIV to add HTML5 support to IE8. It may not work, but perhaps you're in luck. See aFarkas/html5shiv · GitHub

    Kind regards,

    Willam

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