TOC links are not appearing in RoboHelp 9

Forum|Forum|13 years ago
October 15, 2012
1 reply
3469 views

Hi team,

I am facing a big trouble.

I am creating an online help using RoboHelp 9. The help has 133 topics. My problem is that after generating the help, few topics are not appearing in TOC. A blank page appears. If i relink the topic, it comes fine but at the same time some other links starts not appearing in the TOC. Please help.

Regards,

Garima

This topic has been closed for replies.

RoboColum_n_

Legend

Hi Garima and welcome to the RH forums.

Unfortunately there are many reasons why you are having issues, so you'll have to help us out a bit to enable us to help you. Can you tell us what the help output is (e.g. webhelp, chm) and where it is located (intranet, server, web). Also you seem to suggest that when you click on a topic in the TOC it is blank. Is the same true when you access the topic from the Search? Is it the same topics that are giving you issues all the time or does it depend?

Captiv8r

Legend

Hi there

In addition to what Colum is asking, I'm going to ask/suggest this. If indeed the Topic Pane simply appears blank, try right-clicking the pane and see if you can choose "View Source". If a window or application appears that lists the HTML code, it means the topic indeed loaded but is probably having issues presenting the content. And if that's the case it's an entirely different can of worms from a troubleshooting perspective.

Cheers... Rick