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August 7, 2014
Question

TOC links in Responsive HTML5 layouts are inaccurate with merged projects

  • August 7, 2014
  • 1 reply
  • 541 views

I am having two separate, but similar issues with merged projects in tablet/mobile view and am wondering if I have set them up incorrectly. The most perplexing thing is that everything works perfectly fine in desktop view.

First off, I am using RH11 with all updates applied on a Windows 7 machine and I have a master project set up with about 2 dozen child projects stored under the Responsive_HTML5/mergedProjects folder.

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Issue #1:

Upon first opening up the help system in mobile view, I can navigate to any topic in the TOC except the first topic (an introduction topic) in any of my child projects. When I hover over the topic in the TOC, I can see the link at the bottom of my browser and RoboHelp is always truncating the link destination to "Responsive_HTML5/Introduction.htm" when it should be using "Responsive_HTML5/mergedProjects/<child project name>/Introduction.htm" instead.

Issue #2:

Again in mobile view, let's say I am looking at a topic in guide A. Now I want to look at a topic in guide B, so I open the TOC and navigate to the other guide. However, when I hover over the topic links in the TOC, all links still point to guide A's folder. In other words, while I am looking at guide B in the TOC and I hover over a topic in the TOC, the link says "...mergedProjects/guide A/TopicFromGuideB.htm". I have discovered that if I click on a book then the TOC refreshes and will display the subsequent topics, but I am still unable to open any other topic since it keeps looking in guide A's folder.

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Has anyone else encountered these problems with their TOCs? Is there a more optimal way to set up my projects in order for RoboHelp to not change my link destinations?

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1 reply

Willam van Weelden
Inspiring
August 26, 2014

This sounds like a bug to me. I have tried merged html5 help once to see how it worked, but I didn't notice this. Perhaps Peter has something more to say on this.

Can you report this issue in the bug tracker? The more people report a bug, the better chance that it will be fixed: Adobe - Feature Request/Bug Report Form

Kind regards,

Willam

Peter Grainge
Community Expert
Community Expert
August 26, 2014

I didn't encounter this but maybe I didn't specifically test the first link. Give me some time.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Peter Grainge
Community Expert
Community Expert
August 26, 2014

I'm not seeing wrong links and have to suspect something with the setup.

Create a new folder outside the projects. Duplicate the SSLs you are using and point the parent to that folder, then point the child projects to the appropriate mergedProjects folder.

Still the same problem?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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